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Please be sure to enter your address correctly. We are NOT responsible for lost packages due to an incomplete or incorrect address or custom clearance imports.

While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries outside of this time frame as we rely on third party shipping companies to faciliate our deliveries. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

The processing time for orders is generally 1-3 business days. Once an order has been  processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number with 5 business days, kindly inform us by email   and include your order number.

Shipping Fees and Timing:

Free Standard Shipping for Orders Over $69. We strive to deliver your order within 5-10 business days in US & Canada & South America and 6-12 business days in Europe, Australia, Singapore & New Zealand.

Please note that these are estimated delivery times only, therefore happriding® is not guaranteeing delivery dates. Don't worry, we will always do our best to deliver on or before your delivery dates. There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, COVID-19, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.

Due to the continuing impact of the COVID-19 in United States, Canada, and Australia, the management control system has been upgraded and the local logistics operators have decreased, which will result in a 3-5 days delay in the terminal distribution process.

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